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Resources

Special Edition Newsletters

2009 Special Edition Newsletter
Tax 2008
Flood 2008

COMPANY Newsletters

First Quarter 2017
Fourth Quarter 2016
Third Quarter 2016
Second Quarter 2016
First Quarter 2016
Newsletter Archive (2005-2015)

CHANGE MANAGEMENT

Managing Change
Myths and Facts about Change
Principles of Change
Unlearn to Change
Why Change Doesn't Work

CONFLICT MANAGEMENT

Conflict Management Part 1 - Conflict Recognition
Conflict Management Part 2 - Destructive Conflict
Conflict Management Part 3 - Constructive Conflict
Conflict Management Part 4 - Conflict Management

LEADERSHIP

Establish a Code of Conduct
Managing Employee Expectations
Managing Perceptions: An Operational Imperative
Management Theory: X, Y, Z and Maslow
Peer Evaluation & Self-Assessment
Succession Planning
The L in Supervisor

TEAMWORK

There Ain’t No ‘I’ In Team... Is There?
How to Build a Better Team - 10 Ideas
How Dysfunctional is Our Team?

TRAINING

Training for Results
Puppy Training New Employees
Training Principles Part 1: Overload & Reversibility
Training Principles Part 2: Specificity & Variety
Training Principles Part 3: Individualism & Involvement
Training Principles Part 4: The Role of the Coach
Train the Trainer 

GOVERNMENT AGENCIES

FEMA - Federal Emergency Management Agency
NFIP - National Flood Insurance Program
FloodSmart.gov - NFIP Consumer Website

INDUSTRY LINKS

FDIC - Federal Deposit Insurance Corporation
NCUA - National Credit Union Administration

INDUSTRY ASSOCIATIONS

NFDA - National Flood Determination Association
CCUL - California Credit Union League
Western Independent Bankers